Shipping Policy

In stock items will ship within 24 hours of your order being placed, or on the following business day. Orders are not shipped out on Saturdays, Sundays, or statutory holidays.

Recipe kits and bulk grain orders are packed fresh to order. Please allow an additional 2-3 business days for these items to ship.

If there is a delay in your shipment, we will contact you promptly with an estimated shipment date.

Shipping times depend on your geographical location in Canada.

All shipments will be sent via expedited service through Canada Post or Purolator.

Shipment Notifications

BrewHQ will send you a shipment notification as soon as your items are on their way.

Free Shipping

All orders over $75 (before tax) qualify for FREE shipping.

Exceptions:

  • Because of their cost/weight ratio, large amounts of grain may not qualify for free shipping. We will contact you regarding shipping charges before they are applied.
  • If the cost to ship your order is more than 50% of your order total, additional shipping charges may apply. We will contact you regarding extra shipping charges before they are applied. 

Out of Stock & Backordered Items

We will notify you as soon as possible if an item you ordered is out of stock or on backorder.

Special Order Items

Some items on our website are special order. If your order contains one of these items we will process your order and update you with an approximate shipping timeframe.